Get In Touch

We're Here to Help

Have a question about a game, virtual coins, your saved balance, or our policies? Send us a message and our support team will reply within one business day.

Direct Channels

Emailsupport@mapleultimateplay.com
Phone+1 (416) 555-0148
Office344 Bloor Street West
Suite 502
Toronto, ON M5S 1W9
Canada
Support HoursMon – Fri, 9:00 – 18:00 EST
Saturday: 10:00 – 16:00 EST
Sunday: closed

What We Can Help With

Bug reports on any of our 5 social games
Questions about how virtual coins work
Privacy, cookies and data deletion requests
Accessibility feedback and feature suggestions
Press and partnership inquiries

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